Hello, Im michela UX Designer. I currently working as a Freelance UX Designer. I conduct user research, creating sitemap, user flow and digital wireframe. I creating low and hi -fidelity Prototype also mockup. Conducting Interview, takes time and planning, detailed question that help researchers potential participant you should understand the emotion of the users. sample of empathetic quesions like, - who are my users and what problems or need is my product to solve or Are their certain users problem or pain points I need to learn more about also empathizing with users critical when it comes to creating a great user experience. Creating a good UX Design you need Accessibility framework. Also focusing Interaction designs and visual design for the project. You need your layouts to be more good like making grids and columns. I am professional using Figma. I also learned and taking the certification program Cousera from Google. Please don't hesitate to ask me questions i am available this weekend. Thank you